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Our responsibility is to maintain your water system. The source and producer of your water, Manchester Water Works, has posted this public notice:
CHLORINE CONVERSION/SYSTEM FLUSHING PROGRAM
On Monday, May 18, 2026, MWW initiated a system-wide hydrant flushing program in conjunction with a distribution system disinfectant conversion to free chlorine. This common preventative maintenance practice helps to remove nitrifying bacteria in the pipelines and improve overall water quality in the distribution system. With completion of the flushing program on June 26, 2026, MWW will convert back to its standard distribution disinfectant, chloramines, after the Independence Day holiday on Monday, July 6, 2026. If you have any questions about the conversion, please contact the MWW laboratory at (603) 792-2855.
We sent out a phone/text/email notification to customers in the conversion area. If you find that you are impacted but did not receive a notification, please call Pennichuck Customer Service to ensure that we have your most up-to-date contact information or fill out this form.
Construction/Projects Update
Due to high temperatures, the water shutdown for system improvements planned for July 14, 2026 in the area of Hubbard Hill Rd. has been rescheduled to July 22, 2026 from 9:00am and 4:00pm. If you live in this area, we suggest you fill containers with water for your use during this time. Landlords and Property Managers are required to alert tenants of the shutdown date and times.
We sent out a phone/text/email notification to customers in this area who will be impacted. If you find that you are impacted but did not receive a notification, please call customer service to ensure that we have your most up-to-date contact information or fill out this form.
If you have any questions, please call Customer Service at 800-553-5191. Thank you for your patience while we work to protect the quality of your water.