Litchfield Emergency Shutdown: Due to a leak found on Albuquerque Ave near Talent Rd, Pennichuck will be implementing a water shut down on Monday, November 11, 2019 from 9:00 am to 4:00 pm. Affected Roads: 65 through 116 Talent Rd, Albuquerque Ave, Pheasant St, Martin Ln, Blackbird Ln, Cardinal Ln, Mulberry Ln, Foxwood Ln, Country Ln, Sparrow Ct, and Bayberry Ln. Customers affected will receive a hand-delivered notice. Please see Map #1 and Map #2 for areas affected. Pennichuck thanks you for your understanding while we work to make necessary repairs.


Construction efforts in Nashua will continue over the next several weeks. Customers experiencing colored water are encouraged to contact Customer Service at 800-553-5191 to report the occurrence.  Information provided by our customers is helpful as we respond to alleviate  colored water.  To minimize the potential for colored water as construction work continues over the next several weeks, Pennichuck crews will be performing flushing activities as necessary. This message will be updated accordingly if additional flushing is necessary.   Please click here for a map of the area affected.

Payment Options

Online Bank Bill Pay Direct Pay **Credit Card Mail a Payment Pay in Person By Phone
How do I make this type of payment? Click Here to Pay Now See Bank for Details Click Here to Enroll (pdf) Please call 1-877-553-4905 25 Manchester Street PO Box 1947 Merrimack, NH 03054 Please visit 25 Manchester Street, Merrimack, NH Call Customer Service at 1-800-553-5191
What is the method of payment? Checking or Savings Account Your Bank Checking or Savings Account Credit or Debit – Please note that accepted forms of credit/debit are Visa, MasterCard, and  Discover


Check or Money Order Cash, Check, Money Order Checking or Savings Account
What is the estimated time this will post to my water account? *Next Business Day See Bank Rules On Scheduled Due Date Next Business Day Varies – can take up to 7 – 10 days or more Before 2:00pm: Same day
After 2:00pm: Next business day
Next Business Day
*Payments made before 8pm are processed the next business day. Payments made after may take an extra day to process.
**The $3.50 convenience charge is collected by a third-party vendor. Pennichuck receives no portion of this fee. The transaction limit for credit/debit card payments (including convenience charges) is $200 per account per payment.
You may enroll in E-Billing and receive your bill via email.
Please note: If you do not pay your bill by the due date, you will receive a Disconnect Notice. Please call us if you are unable to pay your bill by the due date. If we do not hear from you by the date of disconnection, your water service will be disconnected. To reconnect service, you must pay your bill and a service charge.