As the coronavirus (COVID-19) updates continue, Pennichuck will continue to provide vital water services to you and your family. We have taken steps to protect our staff, their families, and our community to ensure the continued delivery of the critical services we provide.
We have been monitoring the COVID-19 situation closely and we are taking measures to keep our customers and our staff and their families safe and healthy. We are following recommendations of health authorities including both the state and federal Centers for Disease Control and Prevention (CDC).
As recommended by the CDC, protections we have implemented include increasing sanitation and disinfection of workspaces, cancelling large gatherings, minimizing non-essential meetings, and promoting personal hygiene practices.  We are continuing to monitor any employee illness and promote work from home options for all employees whose job responsibilities allows them to do so. We still have all essential staff on duty as needed.
As always, we have representatives available by calling 800-553-5191 Monday through Thursday 7:30am to 7:00pm and Friday 7:30am to 5:00pm, with emergency services available 24 hours a day, 7 days a week.

Please take note of the following important changes to our normal daily operations:

We want to assure you that your water continues to be monitored, treated and tested in accordance with regulations established by the EPA and NH Department of Environmental Services.
Pennichuck will continue to monitor developments on COVID-19 and is prepared to take any further actions as needed. Please read our letter from our CEO regarding COVID-19. Please visit and fill out our Customer Contact Information form, as expressed in the letter.

Water Sense

Water Sense logoWater is vital to the survival of everything on the planet and is in limited supply. The Earth might seem like it has abundant water, but in fact only 1 percent is available for human use. While the world population and the demand on freshwater resources are increasing, supply remains constant.

What is WaterSense?
WaterSense is a partnership program sponsored by the U.S. Environmental Protection Agency (EPA). Its mission is to protect the future of our nation’s water supply by promoting and enhancing the market for water-efficient products and services.

How you can get involved?
Saving water is easy — many products are already available for use and it doesn’t require changing the way most of us live or do business. By choosing products with the WaterSense logo, you know you’ll be saving water for future generations. Look for this logo to identify products that meet EPA WaterSense Criteria for efficiency and performance.

Pennichuck is committed to protecting the environment and our water supply through conservation practices, products, and services.  We are pleased to participate as a partner with the EPA to achieve these goals. We encourage you to learn more about the WaterSense program and how you can preserve our water supply, save on utility bills, and protect the environment through quality water-efficient products.

To learn more visit the EPA WaterSense web site: