Litchfield Emergency Shutdown: Due to a leak found on Albuquerque Ave near Talent Rd, Pennichuck will be implementing a water shut down on Monday, November 11, 2019 from 9:00 am to 4:00 pm. Affected Roads: 65 through 116 Talent Rd, Albuquerque Ave, Pheasant St, Martin Ln, Blackbird Ln, Cardinal Ln, Mulberry Ln, Foxwood Ln, Country Ln, Sparrow Ct, and Bayberry Ln. Customers affected will receive a hand-delivered notice. Please see Map #1 and Map #2 for areas affected. Pennichuck thanks you for your understanding while we work to make necessary repairs.


Construction efforts in Nashua will continue over the next several weeks. Customers experiencing colored water are encouraged to contact Customer Service at 800-553-5191 to report the occurrence.  Information provided by our customers is helpful as we respond to alleviate  colored water.  To minimize the potential for colored water as construction work continues over the next several weeks, Pennichuck crews will be performing flushing activities as necessary. This message will be updated accordingly if additional flushing is necessary.   Please click here for a map of the area affected.

New Customer Process

Transfer of Service

If you are moving into an existing dwelling you will need to have the water service transferred into your name and a final read will need to be obtained from the property.

Please contact our Customer Service Department at (800) 553-5191, or via with the following information:

  • Billing Name
  • Address of property
  • Mailing Address (if different from property location)
  • Emergency Contact Phone#
  • Daytime Contact Information
  • Date of Closing
  • Closing Company and Their Contact Information

Or, you may fill out the Property Transfer form below and submit it.

Don’t forget to check out our WaterTight Protection Program

Residential New Construction
If you are building a new single family residential home in our service area please contact our Engineering Department at (800) 553-5191 ext. 2321 or complete the Demand Form and email to If you prefer calling Engineering, please have as much of the information available from the Demand Form as possible.

If you are a developer/contractor considering the following types of projects: Industrial, Commercial, Multi-Family or new subdivision, please contact our Engineering department at 800-553-5191 ext. 2321 for assistance.

  • Nature of development
  • Location, including Town
  • Is there existing water or fire service?
  • Is Demolition involved?
  • Will Fire Protection be required?

Don’t forget to check out our Watertight Protection program!

    • Please use the form below to transfer your service either to a new location or to another owner/tenant.
    • Date Format: MM slash DD slash YYYY
    • Date Format: MM slash DD slash YYYY
    • New Mailing Address * Required

    • Property Address * Required
    • Mailing Address (if different)
    • If final bill required for closing please provide the following information:
    • Date Format: MM slash DD slash YYYY