Litchfield Emergency Shutdown: Due to a leak found on Albuquerque Ave near Talent Rd, Pennichuck will be implementing a water shut down on Monday, November 11, 2019 from 9:00 am to 4:00 pm. Affected Roads: 65 through 116 Talent Rd, Albuquerque Ave, Pheasant St, Martin Ln, Blackbird Ln, Cardinal Ln, Mulberry Ln, Foxwood Ln, Country Ln, Sparrow Ct, and Bayberry Ln. Customers affected will receive a hand-delivered notice. Please see Map #1 and Map #2 for areas affected. Pennichuck thanks you for your understanding while we work to make necessary repairs.


Construction efforts in Nashua will continue over the next several weeks. Customers experiencing colored water are encouraged to contact Customer Service at 800-553-5191 to report the occurrence.  Information provided by our customers is helpful as we respond to alleviate  colored water.  To minimize the potential for colored water as construction work continues over the next several weeks, Pennichuck crews will be performing flushing activities as necessary. This message will be updated accordingly if additional flushing is necessary.   Please click here for a map of the area affected.

Accessibility Statement

Our Commitment to Accessibility

On 6/9/2017, was evaluated as general element / content template. The following pages: My Water System, Typography, and Watershed Interactive map were also evaluated as template pages. These pages strive to conform to Web Content Accessibility Guidelines 2.0 Level AA conformance.

The technologies that this content “relies upon” are: HTML5, CSS and JavaScript.

We are committed to ensuring that this website  conforms to World Wide Web Consortium Web Content Accessibility Guidelines (W3C WCAG) Version 2.0 Level AA requirements to the maximum extent possible. We want to incorporate design practices and content within the website that is accessible to the largest audience, regardless of one’s ability. We understand that accessibility of a website is an ongoing process that needs continuous attention. We strive to maintain and increase the accessibility of this website by adhering to the available standards and guidelines.

Guidelines and standards

The Web Content Accessibility Guidelines (WCAG) and W3C technologies are the common guidelines and standards used by developers of accessible websites. This website is committed to conforming to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines explain how to make web content more accessible for people with disabilities.


While Pennichuck strives to adhere to the accepted guidelines and standards for accessibility, it is not always possible to do so in all areas of the website. If you find a non-conforming element, please let us know by contacting us. We will try our best to provide you with the information in an accessible format, or help you locate the materials needed to gain access to the information.

Partial conformance claims due to third party content

When an author makes a decision to use a third party implementation, they should choose products that meet WCAG requirements. If all content on a page, including third party content, meets all WCAG success criteria then the page conforms to WCAG. However, if the page does not conform to WCAG only for reasons that are legitimately outside the author’s control then the author can make a claim of partial conformance, i.e. third party plugins, etc.

Contact information

We are constantly looking at solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing ; please don’t hesitate to contact us.

Telephone: (800) 553-5191

Email Address:


If you have questions about accessible web design, coding, and accessibility compliance for please contact us