WHAT’S NEW
Rate Increase Sought – PENNICHUCK WATER WORKS, INC.
Pennichuck Water Works, Inc. (PWW) has filed rate schedules with the New Hampshire Public Utilities Commission (Commission) to increase its rates for all customer classes, including GM-Volumetric, GM-Multi-family-Volumetric, GM-Mixed-Use-Volumetric, and Fire Protection, and portions of special contracts. PWW seeks an overall increase of about 21.34%, although the rate increase to each individual rate class may differ. PWW seeks this increase based on increased operating expenses as well as investments in its plant and treatment systems to ensure continued compliance with the Safe Drinking Water Act.
PWW Customer Notice
Please see our Rate Case Frequently Asked Questions.
Flushing Season
Our annual spring flushing program begins in April, helping us to maintain water quality by clearing out sediment and ensuring fresh, clean water flows to your tap. Daytime flushing will occur between the hours of 8:00 a.m. to 4:00 p.m. Nighttime flushing, which occurs in Nashua and some parts of Amherst, will take place between the hours of 10:30 p.m. to 6:00 a.m. Residents in areas scheduled for daytime flushing will receive a notification postcard a week prior to the start of flushing; they will also receive a call, text, or email notification two business days before flushing begins if their contact information is up-to-date and they have opted-in. For night flushing, no postcards are sent, but customers will receive a call, text, or email on the Thursday before flushing begins to their opted-in contact information. Please run cold water after your scheduled flushing day and times for 5-10 minutes to clear colored water! For dates and more information, please visit our Flushing Program page and/or My Water System.
Response to the May 21, 2025 NH Journal Article
Is Pennichuck Water Board Poised to Approve Selling Nashua’s Water Supply to Chinese Company? – NH Journal
In response to the above reference article, Pennichuck Corporation, comprising its subsidiaries Pennichuck Water Works, Inc. and Pennichuck Water Services Corporation (Pennichuck), is not for sale and no property owned by Pennichuck is for sale or lease. Additionally, no water rights are for sale or being released by Pennichuck.
The property and proposed development referenced in the NH Journal article is situated within the public water service area of Pennichuck, and the existing facility is a customer of Pennichuck. As the public water utility, Pennichuck is obligated to provide water service to this property in accordance with New Hampshire laws and regulations. Pennichuck is aware of the intended use of the existing facility. Pennichuck technical staff participated in two informational utility meetings that were also attended by electric and sewer providers, which are part of typical due diligence by property buyers. The Pennichuck treatment facility has the capacity to serve the project demand for the proposed use, within existing withdrawal limits from Pennichuck Brook and the Merrimack River and treatment plant capacity.
As of this date the project developer has not yet filed a formal application for service. The project developer may be required to complete offsite improvements to Pennichuck’s water distribution system facilities if project water demand exceeds the capacity of the distribution system.
For further information about the Pennichuck operations and water systems, please contact John Boisvert at 800-553-5191 ext. 2328 or via email at john.boisvert@pennichuck.com.
Follow Us on Facebook
We use Facebook as a way to better communicate with our customers! Visit our page here.
Follow Us on LinkedIn
We use LinkedIn as a way to showcase our company culture and bring light to the interesting world of the water industry! Visit our page here.