As the coronavirus (COVID-19) updates continue, Pennichuck will continue to provide vital water services to you and your family. We have taken steps to protect our staff, their families, and our community to ensure the continued delivery of the critical services we provide.
We have been monitoring the COVID-19 situation closely and we are taking measures to keep our customers and our staff and their families safe and healthy. We are following recommendations of health authorities including both the state and federal Centers for Disease Control and Prevention (CDC).
As recommended by the CDC, protections we have implemented include increasing sanitation and disinfection of workspaces, cancelling large gatherings, minimizing non-essential meetings, and promoting personal hygiene practices.  We are continuing to monitor any employee illness and promote work from home options for all employees whose job responsibilities allows them to do so. We still have all essential staff on duty as needed.
As always, we have representatives available by calling 800-553-5191 Monday through Thursday 7:30am to 7:00pm and Friday 7:30am to 5:00pm, with emergency services available 24 hours a day, 7 days a week.

Please take note of the following important changes to our normal daily operations:

We want to assure you that your water continues to be monitored, treated and tested in accordance with regulations established by the EPA and NH Department of Environmental Services.
Pennichuck will continue to monitor developments on COVID-19 and is prepared to take any further actions as needed.

WHAT’S NEW

Annual Meeting of Sole Shareholder

The Pennichuck Corporation Annual Meeting of Sole Shareholder will be held on Saturday, May 2, 2020 at 9:00 a.m.   Due to the emergency stay at home order imposed by Governor Sununu relating to the COVID-19 Virus, the Annual Meeting of Sole Shareholder will be conducted via electronic and telephonic means.  To attend the meeting by telephone, please use the following dial-in instructions:   Dial-in Number:  425-436-6322, Access Code:  871028#


Customer Service Operating Hours Extended

In order to better serve our customers, we have extended our Customer Service operating hours. Effective January 6, 2020, Customer Service Specialists will be available to assist our customers at 800-553-5191 from 7:30am to 7:00pm Monday through Thursday, and 7:30am to 5:00pm on Friday.


Pennichuck Water Works Qualified Capital Project Adjustment Charge

In the PUC order DW 19-029, Pennichuck filed a petition for the approval of QCPAC surcharge for 2018 QCPs. QCPAC filing for the proposed three-year capital expenditure plan will occur on or before February 15, 2020 with the NHPUC. For more information, please visit My Water System.


Pennichuck Water Works, Inc. (PWW) Proposed Rate Increase

Pennichuck Water Works, Inc. (PWW) has filed rate schedules with the New Hampshire Public Utilities Commission to increase its rates for all customer classes. Please visit your district in My Water System or select the following links to review our Petition for Rate Increase and Rate Filing Frequently Asked Questions.

Response to PFAS Concern in Nashua

Please select link above for Pennichuck’s response to the PFAS concern in Nashua. Also, you may visit our System Updates page for Quarterly PFAS test results.


PFAS Notifications

View link above to see Quarterly PFAS test results.


Watershed School Education Program

Our winning posters for the 2019 Watershed School Education Program contest are posted! Select the link above to see our Watershed School Education Program page.


Pennichuck East Utility Qualified Capital Project Adjustment Charge

In the PUC order DW17-128, the New Hampshire Public Utilities Commission granted approval for PEU to implement a Qualified Capital Project Adjustment Charge (QCPAC). Qualified Capital Project Adjustment Charge (QCPAC) filing for the proposed three-year capital expenditure plan will occur on or before February 15, 2019 with the NHPUC. For more information, please visit My Water System.


My Water System

Please visit My Water System on the side menu to view all of the information regarding your system. This includes, but is not limited to rates, water restrictions, the flushing schedule, consumer confidence reports, and water quality reports.


Water Restriction Update

Water restrictions are updated as they change. Please select Water Restriction Update above to view water restriction classifications. View details pertaining to your water system here.