Snow removal is critical in the event of a fire emergency. Crews work continuously to remove snow from buried fire hydrants. We ask that snow plowing done by private contractors or customers be done in a manner as not to bury fire hydrants. Thank you to all the residents and businesses who have taken the time to shovel out their own fire hydrant.

WHAT’S NEW

Pennichuck Water Works Qualified Capital Project Adjustment Charge

In the PUC order DW18-022, the New Hampshire Public Utilities Commission granted approval for PWW to implement a Qualified Capital Project Adjustment Charge (QCPAC). Qualified Capital Project Adjustment Charge (QCPAC) filing for the proposed three-year capital expenditure plan will occur on or before February 15, 2019 with the NHPUC. For more information, please visit My Water System.


Pennichuck East Utility Qualified Capital Project Adjustment Charge

In the PUC order DW17-128, the New Hampshire Public Utilities Commission granted approval for PEU to implement a Qualified Capital Project Adjustment Charge (QCPAC). Qualified Capital Project Adjustment Charge (QCPAC) filing for the proposed three-year capital expenditure plan will occur on or before February 15, 2019 with the NHPUC. For more information, please visit My Water System.


Pennichuck East Utility Rate Change Notification

On October 4, 2018, the New Hampshire Public Utilities Commission (NHPUC) approved a rate increase of 18.97% for all Pennichuck East Utility customers. Access the rate case filing on the PUC website here. Please visit My Water System for details.


My Water System

Please visit My Water System on the side menu to view all of the information regarding your system. This includes, but is not limited to rates, water restrictions, the flushing schedule, consumer confidence reports, and water quality reports.


PFOA Notifications


Water Restriction Update

Water restrictions are updated as they change. Please select Water Restriction Update above to view water restriction classifications. View details pertaining to your water system here.


 

2016 PWW Rate Case Filing

November 7, 2017 Update: On November 7, 2017, the New Hampshire Public Utilities Commission (NHPUC) approved a permanent rate increase of 3.18% for all customers effective as of December 7, 2016. A step increase of 7.82% was also approved effective service rendered as of the order date of November 7, 2017.  For more information, please visit My Water System.

Pennichuck Water Works, Inc. filed a rate case on September 23, 2016 with the Public Utilities Commission. Access the rate case filing on the PUC website here.

Download the customer notice petition for the rate increase.
Download a brief FAQ on the rate case.


Pennichuck Watershed Videos