WHAT’S NEW

 

 My Water System

Please visit My Water System on the side menu to view all of the information regarding your system. This includes, but is not limited to rates, water restrictions, the flushing schedule, consumer confidence reports, and water quality reports.


Londonderry Flushing

Pennichuck Water will be completing a low-velocity flushing of the water mains in Londonderry as part of our ongoing maintenance program. We do not anticipate any discolored water in this process. Please check out My Water System for more details.


Routine Maintenance On Water Tank in Amherst

Pennichuck Water Works will be taking the Amherst Village District water tank offline for routine maintenance for about two weeks beginning on Monday, May 14th, 2018.  In preparation for taking the tank offline Pennichuck will be flushing the water mains in your area between 11:00pm Sunday, May 13th and 6:00am on Monday, May 14th. For additional information, please visit My Water System.


Flushing Schedule

The Spring flushing schedule has been posted for 2018. Please check in with My Water System periodically to see if your town has any flushing schedule changes or changes in water restrictions.


Qualified Capital Project Adjustment Charge

As part of PWW’s rate proceeding in 2016 and 2017 associated with public docket DW16-806, the New Hampshire Public Utilities Commission granted approval for PWW to implement a Qualified Capital Project Adjustment Charge (QCPAC). For more information, please visit our QCPAC page.


2016 PWW Rate Case Filing

November 7, 2017 Update: On November 7, 2017, the New Hampshire Public Utilities Commission (NHPUC) approved a permanent rate increase of 3.18% for all customers effective as of December 7, 2016. A step increase of 7.82% was also approved effective service rendered as of the order date of November 7, 2017.  For more information, please visit My Water System.

Pennichuck Water Works, Inc. filed a rate case on September 23, 2016 with the Public Utilities Commission. Access the rate case filing on the PUC website here.

Download the customer notice petition for the rate increase.
Download a brief FAQ on the rate case.


Notice of Intent for Pennichuck East Utility Rate Changes

Pennichuck filed a notice of intent for rate changes for Pennichuck East Utility customers on August 16, 2017. Please select the link above to view the notice. Access the rate case filing on the PUC website here. Please visit My Water System for updates.


Water Restriction Update

Water restrictions are updated as they change. Please select Water Restriction Update above to view water restriction classifications. View details pertaining to your water system here.


PFOA Notifications