Snow removal is critical in the event of a fire emergency. Crews will be working continuously to remove snow from buried fire hydrants. We ask that snow plowing done by private contractors or customers be done in a manner as not to bury fire hydrants. Thank you to all the residents and businesses who take the time to shovel out their own fire hydrant.

 My Water System

Please visit My Water System on the side menu to view all of the information regarding your system. This includes, but is not limited to rates, water restrictions, the flushing schedule, consumer confidence reports, and water quality reports.

Flushing Schedule

The Spring flushing schedule has been posted for 2018. Please check in with My Water System periodically to see if your town has any flushing schedule changes or changes in water restrictions.

Qualified Capital Project Adjustment Charge

As part of PWW’s rate proceeding in 2016 and 2017 associated with public docket DW16-806, the New Hampshire Public Utilities Commission granted approval for PWW to implement a Qualified Capital Project Adjustment Charge (QCPAC). For more information, please visit our QCPAC page.

2016 PWW Rate Case Filing

November 7, 2017 Update: On November 7, 2017, the New Hampshire Public Utilities Commission (NHPUC) approved a permanent rate increase of 3.18% for all customers effective as of December 7, 2016. A step increase of 7.82% was also approved effective service rendered as of the order date of November 7, 2017.  For more information, please visit My Water System.

Pennichuck Water Works, Inc. filed a rate case on September 23, 2016 with the Public Utilities Commission. Access the rate case filing on the PUC website here.

Download the customer notice petition for the rate increase.
Download a brief FAQ on the rate case.

Notice of Intent for Pennichuck East Utility Rate Changes

Pennichuck filed a notice of intent for rate changes for Pennichuck East Utility customers on August 16, 2017. Please select the link above to view the notice. Access the rate case filing on the PUC website here. Please visit My Water System for updates.

2017 Watershed School Education Program

The posters for this year’s winners have been posted! Take a look at this year’s talent by visiting our Watershed School Education Program page.

Water Restriction Update

Water restrictions are updated as they change. Please select Water Restriction Update above to view water restriction classifications. View details pertaining to your water system here.

PFOA Notifications

Pennichuck’s Watershed Protection Videos

Pennichuck is proud to announce the release of four watershed protection videos. These brief 2-3 minute videos on watershed protection were funded by Pennichuck and the NH Department of Environmental Services in part through a Local Source Water Protection Grant. We invite everyone to watch! View videos here.