Notice to Customers

Pennichuck Water Works, Inc.

RATES APPROVED BY THE NHPUC

 

On November 24, 2020, the New Hampshire Public Utilities Commission (NHPUC) approved a permanent rate increase for service rendered effective April 14, 2020 for all customers. Annually, there is a slight adjustment to the General metered rates as indicated below. The following schedule shows the rates for each category of service:

RESIDENTIAL MONTHLY CUSTOMER CHARGE

Effective Increase of 0%

Meter Size Rate
5/8″ $24.34

 

Effective Reduction of 0.55%

Meter Size Rate
3/4″ $35.42
1″ $57.04
1 1/2″ $111.19
2″ $182.02
3″ $333.79
4″ $550.53
6″ $1,092.40
8″ $1,742.80
10″ $2,501.41

 

 

 

 

In addition to this standard customer charge, the monthly volumetric charge is:

Effective Reduction of 0.55%

$3.99 per 100 Cubic Feet
100 Cubic Feet = 748 gallons

MONTHLY PRIVATE FIRE PROTECTION

The charge shall be determined by the size of the pipe entering the property as follows:

Effective Increase of 0%

Connection Size Charge
1 1/2″ $11.18
2″ $26.62
3″ $44.69
4″ $106.53
6″ $178.75
8″ or larger $263.19

 

MISCELLANEOUS SERVICE UTILITY FEES

 

Service Connection and Disconnection *
Regular Hours $46.00
Night/Weekend $63.00

 

Collection Charge*
Regular Hours $46.00
Night/Weekend $63.00

 

Initiation of Service
$20.00

 

Return Check Fee
$15.00

 

Service Pipe Connection
$160.00

 

Initiation Fee of Main Pipe
$3.00

* The New Hampshire Public Utilities Commission (NHPUC) approved an increase on Miscellaneous Utility service Fees for service rendered effective August 13, 2009.

Customers may direct any questions concerning rates or service to Pennichuck’s Customer Service Department by; calling 603-882-5191 or 1-800-553-5191,
via email at customer-service@pennichuck.com, or by mailing us at 25 Walnut Street, PO Box 428, Nashua, NH 03061-0428.

Customers may also contact the NHPUC at their offices at 21 S. Fruit Street, Concord, NH 03301, or by phone at 1-800-852-3793.