As the coronavirus (COVID-19) updates continue, Pennichuck will continue to provide vital water services to you and your family. We have taken steps to protect our staff, their families, and our community to ensure the continued delivery of the critical services we provide.
We have been monitoring the COVID-19 situation closely and we are taking measures to keep our customers and our staff and their families safe and healthy. We are following recommendations of health authorities including both the state and federal Centers for Disease Control and Prevention (CDC).
As recommended by the CDC, protections we have implemented include increasing sanitation and disinfection of workspaces, cancelling large gatherings, minimizing non-essential meetings, and promoting personal hygiene practices.  We are continuing to monitor any employee illness and promote work from home options for all employees whose job responsibilities allows them to do so. We still have all essential staff on duty as needed.
As always, we have representatives available by calling 800-553-5191 Monday through Thursday 7:30am to 7:00pm and Friday 7:30am to 5:00pm, with emergency services available 24 hours a day, 7 days a week.

Please take note of the following important changes to our normal daily operations:

We want to assure you that your water continues to be monitored, treated and tested in accordance with regulations established by the EPA and NH Department of Environmental Services.
Pennichuck will continue to monitor developments on COVID-19 and is prepared to take any further actions as needed.

Consumer Confidence Reports

Pennichuck’s mission is to provide reliable, high quality and affordable water in sufficient quantities.  To support this mission, we are dedicated to investing in and maintaining the water treatment equipment necessary to ensure 100% compliance with the Safe Drinking Water Act’s primary water quality standards as well as meeting the secondary or aesthetic water quality standards established by the Safe Drinking Water Act.

Consumer Confidence Reports (CCRs) have been developed in compliance with the New Hampshire Department of Environmental Services (NHDES) and United States Environmental Protection Agency (USEPA) to keep you informed about the quality of your drinking water.  A chart for each water supply managed by Pennichuck shows the results of the numerous water quality tests completed and how these results compare to government standards.

To find the water quality information for your water supply, please go to My Water System.

If you are unsure of which system is for your water supply, you can find your system name on your bill under division or contact our Customer Service Department by calling (800) 553-5191 or email us at customer-service@pennichuck.com.  Please include your service address and town in your email.